Bengaluru hosts thousands of software companies exporting to the US, UK, and Europe. All such exports are zero-rated — no GST on the invoice. To export without IGST, Karnataka IT companies must file an LUT (Letter of Undertaking) on the GST portal each financial year. The LUT ARN appears on export invoices. Karnataka software companies with domestic clients simultaneously charge 18% GST on those invoices. The state leads India in ITC refund claims as exporting companies recover GST paid on domestic inputs (office rent, employee salaries do not attract GST, but laptops, software tools, and cloud services do).
Example
A Bengaluru SaaS company invoices a US client USD 50,000 (₹41,50,000). IGST: Nil (LUT filed, ARN: AD2926012XXXXX). Simultaneously invoices an Indian client ₹8,00,000 for the same software. IGST 18%: ₹1,44,000 (inter-state, billing a Delhi client). Total output GST: ₹1,44,000. ITC from inputs (laptops, cloud, office): ₹80,000. Net GST payable: ₹64,000.